Privacy Notice
- Effective
- 26 July 2026
- Version
- 1.0
This notice covers the personal data Icarus handles through this website — principally the enquiry form. It does not cover data a brokerage puts into the Icarus workspace under a subscription: that is governed by the customer agreement and its data processing terms, where the brokerage is the controller and Icarus is the processor.
What this website collects
When you submit the enquiry form, Icarus receives the name, work email address, brokerage name, optional phone number and message you type into it. Nothing else on the site asks you for personal data.
Serving the site also produces ordinary technical records: request logs held by our hosting provider, and error diagnostics when a page fails. These can include an IP address and browser details. They are operational records, not a profile, and they are not combined with enquiry submissions.
This site sets no advertising or analytics cookies and runs no third-party tracking scripts.
Why it is used
Enquiry details are used to reply to your enquiry and to hold the resulting sales conversation. Technical records are used to keep the service available, diagnose faults and investigate abuse.
Icarus does not sell personal data, does not share it for advertising, and does not use it to train any machine-learning system. Icarus builds no AI or machine-learning features at all.
Where it is processed
Icarus runs on shared infrastructure hosted in Tokyo, Japan. Application functions and the database are both in that region, and backups are held there.
This is stated plainly because it matters: personal data you submit here is processed outside the United Arab Emirates. Icarus does not currently offer UAE data residency. Where residency is a requirement, it has to be scoped and agreed separately before any customer data is loaded.
Who else processes it
Icarus uses a small number of service providers. Each one is listed with what it actually does today, not what it might do later.
| Provider | What it does | Where |
|---|---|---|
| Vercel | Website and application hosting, request logs | Tokyo, Japan |
| Supabase | Database and file storage | Tokyo, Japan |
| Resend | Delivery of enquiry and account email | Outside the UAE |
| Sentry | Error and performance diagnostics | Outside the UAE |
Icarus uses no analytics provider, no helpdesk provider and no messaging provider on this website. If that changes, this list changes with it.
How long it is kept
Enquiry submissions are kept for as long as the sales conversation is live and for up to 24 months afterwards, so that a returning enquiry can be recognised. You can ask for yours to be deleted sooner.
Technical logs and error diagnostics are kept on the short retention windows our providers apply to them, and are not retained separately by Icarus.
Your choices
You can ask what Icarus holds about you, ask for it to be corrected, or ask for it to be deleted. Write to the address below and Icarus will act on it.
Do not put your own customers' contact details into the enquiry form. The form is for your details, not theirs — the note beside it says the same thing.
Changes to this notice
Material changes get a new version number and a new effective date, both shown at the top of this page. Icarus does not backdate them.
Contact
Questions about this notice, or a request about your own data, go to hello@flywithicarus.com.